Contact us

We answer every message, usually within one business day.

• Support

  Problems installing an eSIM, no data connection, or a plan that is not working.

  info@amygdal.com

• Billing and refunds

  Duplicate charges, receipts and invoices, or a refund request. Include your order reference.

  info@amygdal.com

• Privacy

  Access, correct or delete your personal data. You can also delete your account directly in the app.

  info@amygdal.com

• Before you write in

  Most connection problems come down to two things: the device must support eSIM and must not be carrier-locked, and data roaming has to be switched on for the AloAlo line once the plan is installed. Telling us your device model, the country you are in and your order reference gets you a real answer on the first reply.